ORDERS & EXCHANGES

ORDER INFO 

All orders are final and cannot be refunded.
After acceptance, orders will be given to the carrier within 1-2 business days for shipping.

Billing and shipping information must match.

EXCHANGES

We offer exchanges on items that are still like new (completely clean, undamaged, and unused).

Any items returned for an exchange may be denied if the above criteria are not met.

Exchange process must be started within 7 days of delivery date by contacting our email shown below.

Contact us at support@dreamtownshoes.com for questions regarding an order or to begin the exchange process.