ORDERS & EXCHANGES

ORDER INFO 

All orders are final and cannot be refunded.
After acceptance, orders will be given to the carrier within 1-2 business days for shipping.

Billing and shipping information must match.

EXCHANGES

We offer exchanges on items that are still like new (completely clean, undamaged, and unused).
There is a 20% restocking fee for exchanges.

Any items returned for an exchange may be denied if the above criteria are not met.

Exchange process must be started within 7 days of delivery date by contacting our email shown below.

Contact us at support@dreamtownshoes.com for questions regarding an order or to begin the exchange process.